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Credence Support

Updating to Credence 2.0 from previous versions Credence version 2.0 and above bring along some very big updates and features along with updates for WordPress version 4.3. There are a few items that you'll want to take a look at in particular after an update...1. Theme O ...

How do I update Visual Composer or other included plugins after updating Credence? Plugins are updated from time to time and will be included with theme updates (as we release them).  Please keep in mind that plugins are not updated right when one of the plugin authors release them as we need to test u ...

I'm having a problem with... Remember to read the documentation that comes with product. We are constantly updating our online documentation so please...please read it first as chances are your questions are already answered. We spend quite a bit of tim ...

If you would like for us to perform the demo installation for you... Please open a ticket with your hosting account credentials and the confirmation information that you received from purchasing the theme.  With that information we can install the theme and demo content for you on your si ...

Credence Demo Import Instructions If you experience the auto import taking an unusually long time to run (more than 5 or 10 minutes), you should restart it and verify you are getting content.  Here are the steps to follow:Leave the pageMake sure you have ...

WooCommerce featured products outside of shop layout The featured product element for Visual Composer will need some styling added to it to display it in a grid. You should be able to add CSS to the page itself under thelittle Visual Composer gear icon and add CSS that will ...