Public Ticket #2289324


  • Jellyfishme started the conversation

    I select the option to send PDF to my email. When I click calculate it freezes 

  •  80
    Lee replied

    Have a look at our Frequently asked Questions for the calculator at the end of this page https://www.scripthat.com/support/ .  You are more than likely reaching a PHP limit and might need to take a look at your server error log to verify.

  •   Jellyfishme replied privately
  •  80
    Lee replied

    What does your error log say?  That's what we need to know to see what is cutting it off.  It might even be your email setup for the server.  Try a much smaller term (like 1 year) to see if it goes through.

  • Jellyfishme replied

    I am also running Nex-Forms. When I disable Nex-Forms plugin your plugin works fine. What's the solution? I built all my forms with Nex-Forms already.

  • Jellyfishme replied

    I believe i solved the issue. I deactivate Nex-Forms and the add on. I activate one by one until I started having issues after activating "NEX-Forms ADD ON - PDF Creator". However it is running fine without "NEX-Forms ADD ON - PDF Creator" active. I will be using "NEX-Forms ADD ON - PDF Creator" in the future. I need a fix for this.

    NEX-Forms - Ultimate
    NEX-Forms ADD ON - Conditional Content Blocks
    NEX-Forms ADD ON - Form Themes
    NEX-Forms ADD ON - Mailchimp
    NEX-Forms ADD ON - Super Select
    ***NEX-Forms ADD ON - PDF Creator***

  •  80
    Lee replied

    Did you have a look at your error log?  That's really going to tell us where the conflict is.  When I test with their plugin it's throwing the following error from NEX-forms with or without other plugins enabled.

    Notice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /var/www/html/shmac-test/wp-includes/functions.php on line 4986

    This is version 7.5.11 of their NEX-forms plugin.

    Although we can't fix errors thrown in their plugin it would be good to see if you are getting the same one above or something different so we can focus on the problem and resolve it.